SHIPPING

Local Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

For made to order items, processing time for each item is displayed in the product description. Shipment processing time is to be added to the time taken to make the items.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

New Zealand Post Parcel Tracked Estimates 1-3 Business days for delivery. Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping

International Shipping Australia wide is now available. Shipping price will be calculated at checkout. Estimated delivery time is 5-10 working days. Please note that delays may occur.

International Shipping to other countries is available on request. Please contact us at bavani@naashi.com with the information below for an accurate quote of international shipping:

• Item/s you wish to purchase
• Address of delivery

For artworks on paper, unframed shipping option is available as it is more cost-effective. Artwork will be rolled in protective sheets and mailed in mailing tube. Please ensure to keep the protective sheet in its place until the artwork is framed / mounted to prevent any damage to artwork. We recommend framing with mat to ensure the artwork does not touch the glazing.